customer care

The Vital Role of Customer Journey Mapping in Healthcare Organizations

Jan 03, 2024 at 09:15 am by steve

By Kirstan Cecil & Helen Combs   In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More

July 2025

Jul 26, 2025 at 09:54 am by kbarrettalley

Your July 2025 Issue of Birmingham Medical News is Here!