customer care

The Vital Role of Customer Journey Mapping in Healthcare Organizations

Jan 03, 2024 at 09:15 am by steve

By Kirstan Cecil & Helen Combs   In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More

January 2026

Jan 16, 2026 at 09:22 am by kbarrettalley

The January 2026 Issue of Birmingham Medical News is here!

January 2026

Jan 16, 2026 at 09:22 am by kbarrettalley

The January 2026 Issue of Birmingham Medical News is here!