customer care
The Vital Role of Customer Journey Mapping in Healthcare Organizations
Jan 03, 2024 at 09:15 am by steve
By Kirstan Cecil & Helen Combs
In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More
October 2025
Oct 29, 2025 at 01:48 pm by kbarrettalley
The October 2025 Issue of Birmingham Medical News is here!